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Top 5 Voicemail Blunders

Tuesday, May 29, 2012

Every now and then, one of these makes an appearance in my voicemail. I am always baffled but never surprised by voicemail etiquette or lack thereof. For all you repeat offenders... listen up!
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How to engage customers with surveys

Tuesday, May 1, 2012

One of my favorite SEO gurus regularly encourages that we fish where the fish are, but how do you find the most fruitful hangout? You don’t need maps or hunting secrets – start by getting to know your current customers. After ad tracking shows how the client got to you and closing the sale tells you what the client needs, you’ve got to engage your customer.
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